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Policies

Availability: 

Unless otherwise noted, everything listed here is complete and ready to ship. Please note that every piece is one of a kind, and while we do our best to accurately represent them in our pictures, your piece may differ slightly in color or shape.

Shipping:

Please allow 2-14 business days for the arrival of your purchase.  If you have a specific deadline or would like to upgrade to a faster service, please contact us directly.

Refunds and exchanges:

Please open and inspect your piece(s) upon receipt, and report damages to Unique Onyx. Please provide a digital photo of the broken piece and packing material for insurance purposes.